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× Questions about A400/800/1200 Analog Interface Card

strange "Error 5" loading openvox 1200 driver

11 years 2 months ago #8578 by tim.june
Can you tell me the version of firmware on A1200 board?
Here is some info you may need to know:
http://downloads.openvox.cn/pub/drivers/dahdi-linux-complete/You%20must%20read%20this%20bofore%20downloading%20drivers
If still not work, send me remote access info, i will help U to check it.
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11 years 2 months ago #8579 by gusblog
Hithanks for your help
the firmware of the card is : 1.2 ( see the attached

the card are working with lastest dahdi version 2.6. recently uploaded.

is posible to update the firmware? how can be done..?

regards

gustavo
Attachments:
11 years 2 months ago #8580 by tim.june
OK, I am glad that the card and the modules is working fine now with OpenVox latest driver.
About the firmware updating, i am afraid it is not possible online. Only send it back for rebuilding firmware can make it happen. If it is working fine with 1.2, no need to upgrade it.
Anything else you need, contact me immediately.

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Skype: tim.jjune
11 years 2 months ago #8582 by gusblog
Hi,

thanks for your answer.
as explainedthe card have 6 FXO modules
only 2 are working.

I think others 4 are burned or damaged

my question was, why if i change the positions of modules.
the card daen't detect anyone. neither 2 good ones.

to see details check first post.

regards

Gustavo
11 years 2 months ago #8583 by tim.june
Hi
I have tested the same scene here, and everything is fine [align=center]in above situation[/align][align=center].[/align]
[align=center]If the card and modules in your side are still not working with the latest driver from OpenVox website, I am afraid there should be some hardware faulty issues.[/align]
[align=center]Pls send us S/N for RMA procedure.[/align]

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Skype: tim.jjune
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11 years 2 months ago #8584 by gusblog
Apreciate your help.
which one is the procedure to make an RMA ?

must send the card to your headquarters in china?

i'm in Bolivia - South-America.
or can be send to your local partner a company called Cetus-Group
======
Bolivia, United Sates,Chile
Cetus Group
La Paz: (+591) 2-2157922
www.cetus-group.net
Miami: (+1) 305-508-0950
www.redcetus.com
Santiago: (+56) 2-2649294
www.redcetus.cl

======
but don't know if the item was purchased from this company.
the probably if, the card was purchased from US company.


apreciate an aclaration.

regards
Gustavo
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